Get In Touch
Have a question about our LED collars? We're here to help!
Send Us a Message
Fill out the form and our team will get back to you within 24 hours. For urgent matters, please call us directly.
What to include in your message:
- Order number (if applicable)
- Detailed description of your question
- Photos (if relevant to your inquiry)
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly!
How long does delivery take?
Our orders are processed within 1–2 business days.
Delivery typically takes 5–12 business days, depending on your location and product availability.
Do you offer returns or exchanges?
Yes! We offer easy returns & exchanges within the eligible time window mentioned on your product page.
Your satisfaction is our top priority.
How can I track my order?
Once your order ships, you will receive a tracking link via email/SMS.
You can track your package in real-time until it reaches your doorstep.
What if my product arrives damaged?
If your item arrives damaged or defective, contact us within 24–48 hours with photos/video.
We will send a free replacement or full refund.